POLICIES ON PERSONAL DATA PROTECTION

Yacama Viagems handles your data with care under Peru’s rules. We follow Law 29733 on personal data protection and its rules from Supreme Decree 003-2013-JUS.

Read this fully to know how we collect use store and share info. Using our services means you accept these terms.

I. ABOUT THIS POLICY

This sets rules for personal data from clients workers suppliers and others. We process data for tourism services like tours stays transport and bookings in Cusco and southern Peru.

We collect data via forms emails calls site visits or in-person. Types include names ID or passport numbers nationality age gender email phone address payment details health info if needed for tours and preferences.

Sensitive data like health gets extra protection needs written consent.

II. HOW WE COLLECT DATA

Direct from you: When you book ask questions or sign up for news.

From others: Like partners or public sources if legal.

Auto: Site uses cookies for traffic stats via tools like Google Analytics. These grab IP device type browser pages viewed time spent. No personal link unless you log in.

III. PURPOSES FOR DATA USE

For clients: Handle bookings send confirmations coordinate with hotels airlines guides. Share trip details requirements. Answer queries complaints. Study trends to better services. Send promos if you agree.

For workers: Manage hires payroll benefits checks. Follow labor laws.

For suppliers: Handle contracts payments service links.

We keep data only as needed for these or legal duties. Delete when done.

IV. CONSENT AND LEGAL BASE

We need your clear informed consent to process data. You give it by booking or checking boxes. Revoke anytime by email but may stop services.

No consent needed for legal obligations public health or contracts.

For sensitive data: Written ok required.

V. SHARING DATA

We share with service providers like transport firms hotels tour operators to deliver trips. They follow our rules and law.

No sell or rent data. May share for legal reasons audits or mergers.

Cross-border: To countries with good protection or via contracts. Get consent if needed.

VI. DATA SECURITY

We use tech like encryption access limits backups to guard data from loss hack or wrong use. Follow ANPD guides.

Report breaches as law says.

But no full guarantee against risks.

VII. YOUR RIGHTS

Under Law 29733 you can:

Access: See your data we hold. Ask within 20 days response.

Fix: Update wrong incomplete data. 10 days response.

Delete: Remove unneeded data.

Object: Stop processing for good reasons.

Block: Prevent share for marketing.

Revoke: Pull consent.

Complain: To us or ANPD.

Email requests to privacy@yacamaviagems.com. Free unless repeat asks.

For kids under 18: Parent ok needed. We check age for services.

VIII. COOKIES AND TRACKING

Site cookies help function analyze use. Types: Needed for site ad ones for targeting.

Block via browser but site may not work full.

See cookie policy on site for details.

IX. CHANGES TO POLICY

We can update this for new laws or practices. Check date at top. New version posted on site. Continued use means accept.

X. CONTACT US

Questions? Write to Yacama Viagems privacy@yacamaviagems.com or visit office in Cusco.

We aim quick replies.

Hey once a client forgot to report a health issue and it messed the tour pace – always share upfront so we handle data right and keep trips smooth. But stick to facts for protection.

LEGAL BASIS

This follows Peru Constitution Law 29733 and Civil Code.