Claim Book
Yacana Viagens operates as a tourism agency based in Cusco Peru. The company focuses on tours across Peru with a theme drawn from Yacana a mythical llama figure that links sky and earth. This inspiration shapes their approach to cultural and adventure trips. They provide services in Portuguese targeting Brazilian travelers mainly but accommodate others. Established as Grupo Yacana EIRL with RUC 20610587837 in Peru and Viagens Yacana Ltda in Brazil.
The purpose of the Peruvian Claim Book is to provide a formal and transparent process for customers to voice their complaints and have them addressed by the relevant business or organization. The book contains spaces for customers to provide their contact information, a description of the complaint, and any supporting evidence they may have.